Rumored Buzz on telus billing support

Rumored Buzz on telus billing support

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I have experienced challenges With all the Tech Support for the house World wide web at the same time so tricky we invested over an hour handling a difficulty. I’ve been possessing for months and months.

Was once the leader and The explanation I are actually a faithful Telus custiomer For several years. But This can be about to change!!

• A pal who is also a Telus customer confirmed me his approach aspects, and he is acquiring an analogous program for drastically fewer without needing to buy equipment, which contradicts what Abdul informed me.

I known as Telus CS at eight.55AM Mountain time and they hanged up on me, expressing which i should phone in the course of "typical Business office hours". Is this for authentic?

• I initially renewed my contract following Talking having an agent named Abdul, who gave me a offer which i recognized, although it couldn’t match a suggestion from Rogers.

I am requesting a transparent breakdown of my contract, like all relevant special discounts, and a good resolution to the problems I’ve skilled. On top of that, I question that somebody assessment the decision recordings to be familiar with the bad treatment I gained from various brokers.

If my fears will not be tackled, I might be forced to escalate this further, including on the Place of work from the President, the media, and the higher Business enterprise Bureau.

I happen to be contacting and contacting Telus and had a chat with the AI that didn't look to comprehend what I had been inquiring.

I have not been so annoyed with a corporation.  It can be unattainable for getting solutions from Telus.  My bill is adjusted various moments since signing up with them a yr back following a promoter came to our doorway and drew us in with engaging gives.  She even mentioned Telus would pay for Shaw's agreement penalty to maneuver us about.  I regret each individual next of shifting.  It will take up the majority of the afternoon to talk to an individual at Telus.  Maintain moments estimate an hour or so only to get forwarded to another person and placed on hold for an additional hour.  My contract arrangement reveals what my Monthly bill need to be but they arbitrarily modify my Monthly bill to 100.

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I am looking for the cell phone number to contact to speak to a consultant and wanting to know if they are available in the weekend. I need to make payment preparations and attempted to on chat, however they informed me I should call. 

On top of that, I was disconnected a number of periods when trying to talk to support and perhaps remaining on maintain without resolution.

Observe: if The subject is not still included by TELUS Qualified Messaging, You will be offered using a callback option.

The TELUS group acknowledges that our work spans a lot of Territories and Treaty spots and we have been grateful for the traditional Information Keepers and Elders that are with us nowadays, anyone who has gone ahead of us and also the youth that inspire us.

This is a telus billing support massive waste of your time and only generates a really pissed off customer prior to they get to speak on the CSR and now the CSR has to deal with an already stressed to their Restrict customer.